Frequently asked questions and answers :

Q: What is Nature Conseils' Traditional Matcha Whisk Set?
A: Nature Conseils' Traditional Matcha Whisk Set is a complete kit that includes a ceramic bowl, a bamboo whisk, a ceramic whisk holder, and a wooden scoop for preparing and enjoying high-quality matcha tea.

Q: How do I use this set?
A: Using the set is simple. Take the wooden scoop to measure the matcha powder into the ceramic bowl, use the bamboo whisk to mix the matcha with hot water until it becomes smooth and frothy, and use the whisk holder to store and preserve the whisk.

Q: What materials are used in this set?
A: The bowl and whisk holder are made of ceramic, providing durability and a pleasing aesthetic. The whisk is made of bamboo, which is traditionally used to effectively mix matcha.

Q: What are the dimensions of the matcha bowl and the other pieces?
A: The matcha bowl measures 12.6 x 6.2 cm (300 ml). The whisk holder has dimensions of 7 x 7.5 cm, and the bamboo whisk measures 5.5 x 11.5 cm.

Q: Is the matcha whisk set in stock?
A: Yes, we maintain regular stock of the matcha whisk set. Your order will be shipped within 24 hours of purchase.

Q: What is the satisfaction guarantee for this set?
A: We take pride in our customer satisfaction rating of 4.52 out of 5, based on customer reviews. Your satisfaction is our top priority.

Q: Do you offer a refund guarantee?
A: Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, please contact us, and we will find a suitable solution.

Q: What are the delivery times?
A: We strive to process and ship orders as quickly as possible. Delivery times may vary slightly. Typically, delivery takes between 2 and 3 business days. For more information on specific delivery times, please refer to our shipping page or contact us directly.
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